General Terms & Conditions

About Us

The Cotton Bunting Company is a trading name of Little Eskimo Limited, registered in England & Wales, company number 5594565. Our trading address is Unit 2 House 2, Lynderswood Farm, Lynderswood Lane, Braintree CM77 8JT. Our registered office is 3 Warners Mill, Silks Way, Braintree CM7 3GB. Our VAT registration number is 870 8973 75. 

General

The Terms & Conditions below set out the respective obligations of Little Eskimo Limited trading as The Cotton Bunting Company ("us") and the customer ("you") when you place an order with us. Our website and these Terms and Conditions have been designed for use within the United Kingdom and under UK law. By placing an order you are agreeing to accept these Terms & Conditions. Your statutory rights are not affected either by this statement or by any of the Terms & Conditions below.

Liability

Little Eskimo Limited's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by us to you, together with any postage costs incurred. Little Eskimo Limited shall not be liable for any indirect special or consequential loss whether this arises from a breach of duty in contract or in any other way. Little Eskimo Limited will not be responsible nor liable for your use of any other websites which you may access via links within this website. The inclusion of any such links does not constitute an endorsement by us.

Little Eskimo Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

Product Descriptions & Images

Every care has been taken to describe and portray items accurately using current technology, but slight variations in actual products may occur. Please note sizes are approximate.

Your Order

A contract between you and us for the sale of our products will only exist once your order has been accepted processed and despatched (by which point your credit/debit card will be charged for the value of the goods despatched). You receiving an email confirmation from us acknowledging that we have received your order will not constitute our acceptance of that order and therefore at that point a contract will not exist between us.

Delivery Schedule

Delivery times stated are estimates only and delivery timing is not the essence of the contract between us and you. 

Tax Charges

All our prices include VAT at the prevailing rate where applicable. 

Credit Card Security

We accept Mastercard, Visa, and American Express. 

Your online purchases from The Cotton Bunting Company take place in a safe environment, using the latest security systems and technology to protect all of our customers. 

Cards are processed at the time of ordering. Your credit card information is encrypted using 128-bit encryption to ensure that your transactions with us are private and protected, and cannot be viewed by anyone else as they travel over the internet. 

We only accept orders from web browsers allowing communication through Secure Socket Layer (SSL) technology - so you can't place an order with The Cotton Bunting Company through an unsecure connection by mistake. 

Reaching Us

If you need to contact us for any reason use one of the four following methods:

Email: info@cottonbunting.co.uk

Call our Customer Services department on 01245 363316

Write to us at The Cotton Bunting Company, Unit 2, House 2, Lynderswood Farm, Lynderswood Lane, Braintree CM77 8JT

Cancellation

You are welcome to cancel your hire booking up to the point of despatch for a refund. We will refund your payment in full less a £10 admin fee.

Collection

Simply follow the instructions that we send with your bunting. We don't need you to wash or clean the bunting but we do ask for it to be folded and placed back into the box it came in.

Our couriers will bring all the necessary paperwork, all you need to do it seal the box. Please note our courier will need paperwork signed so someone will need to be home to hand over the box. To make things easier for you we can collect from an address that is different to delivery, but you must tell us at the time of hire.

Deposit Refund

Assuming the bunting is returned to us dry, folded and free of any permanent damage we will refund the deposit in full back to the card account you used for payment. This will be processed within 5 working days of receiving your bunting.

Permanent damage can be defined as follows:

  • The bunting is lost and cannot be returned
  • The bunting is torn, cut, ripped or the fabric is damaged
  • The bunting is dyed or has its colour changed
  • The bunting is permanently stained that cannot be removed by washing e.g. with red wine
  • The bunting is written/drawn on or defaced, has items sewn onto it or stuck to it that cannot be removed or have been removed but leave an obvious mark and results in the bunting being unusable.